View each maintenance call as a separate project. Making it easier to resolve issues quickly and efficiently without losing focus or getting overwhelmed.
Mobile Inspections give you valuable insight and reusable data on each of your assets. Easily open maintenance tickets from inspections.
Keep your landlord, tenant and contractor in the loop with quick email and SMS updates, customizable automated messages and more.
Your property portfolio can be imported into RedRabbit and easily captured or updated. Or allow automated daily imports from PayProp to do the work for you.
Manage an inspection, log a maintenance call, update the landlord and task your contractor in a flash.
Spend your time growing your rental portfolio instead of dealing with unresolved maintenance issues.
RedRabbit provides you with the tools to easily organize and track each maintenance ticket from logged to completed.
RedRabbit is flexible enough to accommodate many different process flows and paradigms without compromising the need for subtly enforced steps that has to be followed to be successful in managing property maintenance.
RedRabbit helps you quickly capture the important information for a maintenance issue. Easily assign priority and even send out notification email and SMS messages directly from the new ticket.
With RedRabbit your data is structured to make sure that anyone on your team can see what has been done for each of the tickets. All your email and SMS messages are available on the ticket as well as all documentation and actions relating to the ticket.
With RedRabbit’s maintenance dashboard layout it is amaizingly easy
to see all the details related to a maintenance call in one view. We keep all the
important information together in a structured and traceable way.
Inspections smartly feed into maintenance, helping you take the proactive approach to maintenance.
Our intelligent data model enables you to capture a defect once and reuse that data for follow on inspections, saving you hours. No need to re-capture the same issues again and again.
We provide a number of professional report options so you can provide your client with the relevant information they need. Easily see only new defects, or a full list of all recorded defects for all previous inspections.
Open a new maintenance ticket in seconds directly from the inspection dashboard where your inspection was uploaded to.
RedRabbit is a 100% cloud based system, you can login from anywhere to view and download previous inspection reports or related information.
Do your clients know that their problems is getting the attention it demands?
Keep your landlord, tenant and contractor in the loop with quick email and SMS updates,
directly from the maintenance ticket.
Your clients will know that you are getting things done.
Clients want to know what is happening with their issue. If you followed up on something you need to inform the customer, otherwise they think nothing is happening.
RedRabbit makes these updates quick and easy, which saves you time and keeps irrational customers at bay.
It’s important to know exactly what was said by whom and when, because customers tend to forget.
RedRabbit automatically stores all incoming and outgoing emails for a specific ticket in one convenient panel on the ticket Dashboard.
It’s very important to follow up with customers after a call was closed and to put the hypothetical ball back in their court, to avoid comebacks.
RedRabbit helps you do this automatically by sending a ticket closed email each time you mark a ticket as resolved.
Your monthly license fee is collected via debit order. We charge R99 once off for setting up your PayProp daily data feed. Our pricing is per office (1 RedRabbit license = 1 office) and Excludes VAT, as we are not currently VAT registered.
RedRabbit is a South African maintenance and inspection solution developed to help businesses in the real estate industry streamline their maintenance. Created and actively developed by innovators who have managed rental properties themselves. “We’re always looking for new ways to innovate, improve and help businesses succeed by providing the best possible software solutions while revolutionizing the Real Estate industry in South Africa.” Read more
Simply click signup and follow the steps to get started. Once your registration is completed you’ll receive an email from us with your signup invoice and your debit order form. As soon as you send us these documents we’ll activate your account you’ll be able to login from any laptop, mac or desktop using your favourite web browser. Our RedRabbit Inspections app is available for Android and IOS and can be downloaded from the App store on your device.
We’re based in Cape Town, South Africa. Meaning our office hours is your office hours. We love reading your emails and are happy to chat whenever you need us. Feel free to send us an email to email@example.com.
I thought this might brighten up your morning. I received an email from one of our landlord’s complimenting the inspection report he received and I thought you would welcome some awesome feedback.
” – Thank you very much for such a comprehensive report. Is appreciated. To be honest the best report I have seen by an estate agent and we have in the past bought, leased and sold quite a few units. “
RedRabbit has made it so simple to manage both scheduled and adhoc maintenance required for our property management company.
The site is user friendly and easy to navigate.
Customer service is always refreshing and you are always willing to take our needs, ideas and suggestions into account in order to upgrade the program to suit our individual needs.
Just a quick email to both thank you and compliment you on your great product.The benefits are too many to list Both the inspections and maintenance modules allow us to offer our clients a far better service.Everyone should use your products.
Our portfolio carries close to 500 properties and I can honestly not say how we managed to keep all our inspections/maintenance issues on par before boarding RedRabbit. My countless queries to the RedRabbit team have always been met with timeous, courteous and professional replies, at any given time. Thank you guys for the patience 🙂
I cannot see our company going any other route than RedRabbit!
We at Pieter Kotze Real Estate can with out a doubt say that RedRabbit has made a tremendous difference and improvement on our maintenance process, from keeping the tenants and landlords up to date and communicating quickly and efficiently with our contractors, RedRabbit helps us stay on top of things and solve any maintenance query that comes our way. The inspection app is easy to use and saves our rental agents and maintenance team a great amount of time, by making use of the easy to follow training videos provided and with the friendly RedRabbit team always willing to help, you can’t go wrong.
After months of research for a maintenance project management software solution, I can confidently say that RedRabbit is without a doubt the best on the market. Our business has been using RedRabbit for 6 months and it has changed the life of our rental team. The inspection app saves the agent hours on a day and enable them to deliver an extremely professional report to the landlord and tenant. The maintenance management software enables the team to effectively manage each job and communicate with all relevant parties on a regular basis. RedRabbit is really the answer to one of the most important aspects of rental property management. It is easy to use, very affordable for the value it provides and backed up with excellent support team.
Since we started using RedRabbit in September it has transformed our maintenance process. We had been looking for a way to streamline the way we handled requests for repairs and maintenance but could not find anything that met our needs and suited our pocket. When we received the RedRabbit marketing email and went through the demo, we decided to try the system and haven’t looked back. The support team have been very helpful with our queries and willing to take our requests into consideration for future development. RedRabbit is user friendly and affordable, allowing us as an admin team to be kept up to date and on top of maintenance – ultimately enabling us to provide a better service to our tenants and landlords.
We have now been using RedRabbit for a few months and this program made a huge difference in our communication with our Landlords, Tenants and maintenance Contractors. On a daily basis we know exactly what the status is of every maintenance issue in our Company. RedRabbit has given us an edge above our competitors. Thank you guys keep up the good work! Chas greetings
I just wanted to say thank you for such a professional service. Your services are 100% worth every cent. The report is excellently presented, concise and clear with photo`s.
I certainly will be suggesting your service to other agencies.